Financial miss-selling is the abuse of consumers' rights by lending and insurance institutions.

The Financial Services Industry is regulated by the Financial Services Authority and the Office of Fair Trading.

The majority of Consumer Credit Agreements are governed by the Consumer Credit Act 1974.
These agreements include Credit Cards, Personal Loans, Home-owner Loans, Car Loans and Unsecured Loans.

The Act prescribes the exact format, layout of a credit agreement and precise details of the contents of the agreement.

Any discrepancies, omissions or anomalies could be interpreted as a breach of the Act.
The consequences of a breach of the Act could mean that the entire agreement is unenforceable.
This would be described as an inadvertent breach of the Act.

The Office of Fair Trading has ruled that excessive charges for late-payments on credit agreements are illegal.

The Financial Services Authority (FSA) governs the selling of insurance. This includes insurance sold to protect payments on loans if the borrower is unable to pay due to redundancy, sickness or accident.

The FSA has publicly stated it intends to stamp out miss-selling of PPI (Payment Protection Insurance) as a priority.

The fundamental principle of the FSA's Regulation is called "Treating Customers Fairly".
A number of companies have already been fined and severely reprimanded for selling practices the FSA have deemed to be unfair.

These include - inadequate description of the insurance, and implying the insurance is a requirement of the loan.

If you believe you may have been miss-sold PPI or would like your agreement checking without obligation please contact us.



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